Report a problems with MP3 Skype Recorder v. 1.8.3

Posted on: Sun, 06/21/2009 - 21:27 By: VOIP

You are welcome to report any problems, bugs or difficulties with MP3 Skype Recorder v. 1.8.3. Please use comments below.
Known bugs:

  • Stopping recording during conference sometime causes failing to start record again in this conference session.

I get an Unhandled Exception. Actually got this during install. MP3 Skype recorder showing up in tray but any time I try to do anything I get an error. If I close it down (after clicking around error message) and try to restart program it goes into the install process.
Still does not install properly as there is no MP3 Skype Recorder in Programs list in Control Panel. I removed MP3 Skype folder, and tried to install again. I get the MP3 Skype "repair or uninstall" so I completely uninstall.
Then I reinstall and no error on install. But now when I click on MP3 Skype Recorder in tray I get an Unhandled Exception. I am running Vista Home Premium - Service Pack 2 and Skype 4.0.0.227 and Extras Manager is installed.
System.NullReferenceException: Object reference not set to an instance of an object.
   at t.r(Object A_0, EventArgs A_1)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
MP3 Skype Recorder
    Assembly Version: 1.8.3.1
    Win32 Version: 1.8.3.1
    CodeBase: file:///C:/Program%20Files/MP3%20Skype%20Recorder/MP3%20Skype%20Recorder.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Interop.SKYPE4COMLib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/MP3%20Skype%20Recorder/Interop.SKYPE4COMLib.DLL
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

Yes, previous version installs and runs fine with no exception handling errors. Issue I have with old version is recording quality, clipping or distortion. Let me know what I can do to help
Thank you
 

Ok, I have installed and uninstalled numerous times and I believe it finally got installed correctly. In addition I think I may have found a work around for myself in terms of running the program.
As long as I have MP3 Skype Recorder set up to automatically at Windows startup and start minimized all seems to work fine. But if I have it set to manual mode where I have to click the icon to start up MP3Skype, that is where I seem to get into trouble. Now I'm going to do more testing with actual recordings.
Thank you

That sounds weird. No idea what at the moment what is causing this strange behavior on your system. If you have more errors let me know, please copy error message, as you did in the first post.

I have tried my best to test this and give you some feedback so you can figure this out but I'm not getting anywhere. Every single time I install on this machine I get the above error message and he program is flaky. However, if I set it up to start automatically and minimized when Windows (VISTA) starts everything is fine.
But if I try to do anything in manual mode, forget it. It blows up every single time. Something is happening here but I have no idea how to track it down.
On another note, I can install it on my wife's machine and it installs and runs without incident. So I'm lost why it would install and run fine on hers and not on mine. There is a conflict of some kind somewhere, but it's out of my league tracking it down.
Thanks
 

Thank you for reporting. Is your VISTA 64 or 32?  I'll try to figure this out.
At the moment you are the only one with such a problem.
There is a chance that something wrong with your windows installer. In fact it is windows installer who is running installation process. You can try to reinstall it ttp://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Hmmm... I might have found something. Both my wife and I are running VISTA 32, but... she has Service Pack 1 and I have Service Pack 2 installed on mine. And of course mine is the machine the install fails and I'm seeing all kinds of weird things. Maybe this is a VISTA Service Pack 2 issue.
 
Don't know for sure but possibly this has something to do with it?

The new version didn't work for me. When it started after installing, it kept waiting for Skype to start, but it never did. I exited and started again, but now nothing happens. The icon appears in the corner of the taskbar, but disappears when I scroll over it. That's all that happens.

Hi
Sometimes Skype forgets to ask the permission to allow 3rd party program to use Skype. In this case you have to do it manually through Skype options as described here.
Go to Skype, choose Tools in the upper menu ->
options->
advanced->
manage other program's access to Skype->
In the new window choose MP3 Skype Recorder.exe->
click Change ->
Choose Allow this program to use Skype and click OK
 
After that restart the system. This will help you. You will need to do it only once.
 

Problem: Recorded files are 0 bit size

Have installed last versions of MP3 Recorder & Skype. Recorder is allowed in Skype, not firewall'ed. All seems to be ok, just there are "dummy" 0bit mp3's after stopping record.

Hi, I want you to know that you are not the only one with that problem. I just formated my computer, re-installed everything + updates(winXP sp3). Installed last version of Skype and Skype recorder. Everything looks to work fine but the files are 0kb and unreadeable. Thx.
Yann

I have the same problem.
It records but the file does not have any content 0 bit.
I have Windows XP Prof. with all patches.
And I deinstalled and installed last versions of MP3 Recorder (1.8.3.1) & Skype (4.0.0227).

 Hi. It's a great product and it works great however there is one issue for me. Whenever I start MP3SkypeRecorder it runs its installer first and then it does something and only after that it runs. However if I delete MP3SkypeRecorder.msi it won't start. 
It just says that the feature you are trying to use is on a network resource that is unavailable. So basically it will not work without msi file even though it is already installed.
Any clues? Thanks

Intresting.
The fact that it runs installer each time means, that when you start application it founds that something is missing from installation.
Did you run installer as administarator? if not, try to start installer as administrator.

 Yes I did try that too. I tried to install for all users, just me, as administrator, with under user name and every time is the same. At startup it runs installer first. So I am stuck with msi file at the desktop.
 

Hello
Could you check Event Viewer after the startup and forced installation process, if there is any errors for Mp3 Skype Recorder
Control Panel -> Administrative tool -> Event Viewer -> Application

 There are some warnings in event log:
1. warning
Detection of product '{7421A410-FC91-42DE-A472-498B6B274906}', feature 'DefaultFeature', component '{B90A81FD-D349-111B-748B-0F76F8CF184E}' failed.  The resource 'HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\MP3 Skype Recorder' does not exist.
2. warning
Detection of product '{7421A410-FC91-42DE-A472-498B6B274906}', feature 'DefaultFeature' failed during request for component '{1C1847CD-64DB-DCDD-E3BB-20814ADEC0AC}'
and if I delete msi file from the desktop there is an error:
3. error (only if msi file is missing)
Product: MP3 Skype Recorder -- Error 1706. An installation package for the product MP3 Skype Recorder cannot be found. Try the installation again using a valid copy of the installation package 'MP3SkypeRecorder.msi'.
I hope that helps. Thanks.

 I played a bit with MP3 Skype Recorder and I found out:
1. If I keep the checkmark for "start automatically at windows startup" then I can Exit MP3SkypeRecorder and start it again without any issues.
2. If I remove that checkmark then the installer runs prior MP3 Skype Recorder.
So, maybe there is a problem with that checkbox?
Thanks again for great program.

I have this problem too, i.e. every time I click on the icon to run MP3SkypeRecorder it goes through the install process each time. But I have found if I set it up to start automatically at Windows startup it will work fine.
 

Hi, great product - but!
- In a real call (30 minutes long) with SkypeOut to a landline number in France, it only recorded the earphone track - but not the microphone.
- It worked fine on a local call (SkypeOut) to Switzerland after I made the French call.
- It works fine with the Skype Test Service, recording both the "earphone-track" on the right channel and the "microphone-track" on the left channel.
The recording mode was set to "Stereo" but strangelythe earphone channel was on both left and right channels.
Any help?
Thanks!
Windows XP, Service Pack 3, .NET v2.0.50727,
 

HI,
I downloaded the last version MP3 Skype Recorder v.1.8.6, 
i installed it and i start the tests to check is relly recording skype calls,
i check all options and it not recording... it only show messages that call is recorded and it create file with name of call, but this file is empty, only few bytes.
This software only creating empty file with name of call(date, user name, phone).
Why?

Hello,
Just downloaded the latest version of MP3 Skype Recorder 1.9.0.1 and it looks like it is not recording in stereo mode.
After I record and play the conversation my voice comes out on the left side and the other contacts voice on the right side, even though I have the option for stereo.
is this the way the recorder works or is it a problem?
Your help will be greatly appreciated.
 
Thanks
Pedro Sanchez, Jr.

Hello. It should recording in stereo as long as you use stereo or joint stereo mode settings. Check  if you switch the radio-button to one of above settings. Please check if there is MP3Recorder.ini in C:\Program Files\MP3 Skype Recorder folder, if it still recording in mono. Please check nMode in it, what does it show when you choose stereo?

After a call ends, the recorder pops up and demands attention.  I have no idea why this is; I"m well aware that a call ended, and that it was recorded, and that the recording is finished. 
Yet, I must click the system box to get rid of this damned thing.
That's why I'm looking for another recorder.  I don't mind paying; I mind having to do useless things.
Maybe with this info you can get some paying customers?  Dunno.

The popup on the end of recording gives you a shortlink to the last record.

Keep an eye on this site, I'm going to release new separate shareware recording tool soon.

I received a .NET framework error message. See Below
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID {830690FC-BF2F-47A6-AC2D-330BCB402664} failed due to the following error: 80040154.
   at nsSkypeConnector.ConnectorClass..ctor()
   at SkypeSoho.Form1.Form1_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SkypeCallRecorder
    Assembly Version: 0.7.2.1
    Win32 Version: 0.7.2.1
    CodeBase: file:///C:/Program%20Files/Audio-Video/SkypeCallRecorder/SkypeCallRecorder.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Interop.SKYPE4COMLib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/Audio-Video/SkypeCallRecorder/Interop.SKYPE4COMLib.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

System Info:
Intel 1.70 GHZ
Memory: 1 GB
OS: Win XP SP2 32 bit

I'm trying to install a newer version of MP3 Skype Recorder but it fails due to the original installed MP3 Skype Recorder is unable to uninstall.

On Windows 7, the latest verison, if you record for a long time (around 4-6 hours) the hard disks get hot and they can't keep up with the constant writing to the disk that the program does. I suggest storing 30-60 seconds of data and then writing it to the disk to avoid the Disk I/O errors I get which gives my computer a BSOD.
I use 2 1tb hard disks, one external and one internal. I know these are disk issues because when it happens Skype will close and say "Disk I/O error" and then everything stops working and the computer restarts itself.
That or at least give options like this for advanced users, then this program would work flawlessly.
Thanks.