List calls length

Posted on: Fri, 10/09/2020 - 08:46 By: VOIP

Q:is there a way to display somewhere the minutes, seconds (and hours if >1 hour) of the call being recorded?

A:You can do this with windows explorer:
 - Open folder with recordings in explorer
 - right click on  empty space and choose View->Details
 - right click on any column name on top of file list, you should see list of columns
 - click 'more' and select 'Length'

FAQ: My voice is too low on the recording

Posted on: Mon, 06/01/2020 - 19:39 By: VOIP

Q:My voice is too low on the recording
A: You may need to increase mic volume in Windows settings. NOT in Skype settings!

Start typing 'Sound settings' in Windows searchbar and open Sound Settings  from the list.

You should see Settings window, make sure that Sound tab is selected. In the 'Input' section, make sure that your microphone is selected in drop-down list of input devices. Click Device properties.

Increase mic volume to max.

FAQ: Fixing sound echo

Posted on: Wed, 05/30/2018 - 09:01 By: VOIP

Q: I'm having echo on the recording.

A: Echo is caused by "sound leaking". Your microphone is capturing speakers sound and it is recorded again in the other channel but with tiny delay.
Using headphones is simplest solution. All radio shows are recorded in headphones for the same reason.

My sound is recorded but not the other person (or vice versa)

Posted on: Mon, 01/08/2018 - 16:56 By: VOIP

Q: Only once side of conversation get recorded

A:Make sure that you are using the latest recorder version
Make sure that both speakers are working and are on the  same level. The recording is stereo - your voice in the left speaker, the person you speaking with in the right.

Alternatively you can switch to MONO mode in recorder.


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