• Stealth mode (no icons in system bar or system tray).
  • Recorder automatically starts on Windows startup.
spy skype recorder
  • Automatic recording of all Skype calls (P2P, landlines).
  • Recordings are stored in very compact MP3 files.

Find out more ⇒

Report an issue with MP3 Skype Recorder v 3.1

This is a topic to report any issues with MP3 Skype Recorder v.3.1

If you have any problem please post below. Please indicate your OS and Skype version.

Comments

Okay, just tried again with a real phone line and it worked but it does not work for Skype-to-Skype calls. Only hear my own voice.

 The recording is stereo. Make sure that both of your speakers are working.

Great utility!  Please consider putting a delete button on the "Recording Finished" pop up.  This would allow fast deletion of "no answer" or other types of calls that you know you don't want to keep.
Thanks!
 

I want ot make a suggestion to change your file naming convention to put the phone number at the beginning of the name so we can sort recorded calls by phone number.  Please note that Windows Explorer displays the date and time for each file which allows sorting by date and time.  Thanks!
-MF

Thanks, noted.

I love this program! 
It works like a charm! 
Is there any way to disable the annoying pop-up after each call ends? 
-MF

The recorder started recording perfectly, but after only a few seconds of the conversation stopped, although it said it was "recording". I only found this out when the conversasion ended and I wanted to play it back. Why did this happen?? My email address is ronel.steynberg@gmail.com
Regards

 You can always check that the recording is actually in progress. There is a status string in the bottom of recorder window and it shows actual recording file size done so far. Normally the recorder should not stop unless Skype conversation stopped or recording off button was pressed. Please check that no personal firewall is blocking audio stream between Skype and Skype recorder and the recording button is pressed for automatic recording. Unfortunately I can't point the problem in your case, it is not enough information. In rear cases this could happen if network connection was down forcing Skype to reestablish connection.  New version of MP3 Skype recorder is under development and there will be significant changes including the part responsible for Skype to Skype recorder connection.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x80040200): Not attached.
   at SKYPE4COMLib.SkypeClass.get_ActiveCalls()
   at .()
   at .()
   at .(Object , EventArgs )
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4963 (win7RTMGDR.050727-4900)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
MP3 Skype Recorder
    Assembly Version: 3.1.1.2
    Win32 Version: 3.1.1.2
    CodeBase: file:///C:/Program%20Files/MP3%20Skype%20Recorder/MP3%20Skype%20Recorder.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4961 (win7RTMGDR.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4968 (win7RTMGDR.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Interop.SKYPE4COMLib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/MP3%20Skype%20Recorder/Interop.SKYPE4COMLib.DLL
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

i am new to skype recorder but it is saying "cannot connect to skype" i uninstalled and reinstalled but still cannot connnect to skype. Why is this?
 

 I am having this same problem, can someone please help? I followed the instructions but Skype is not listing anything in the Manage API Access Control. Thanks!

Try to restart the computer if you didn't after installation

See this topic - http://voipcallrecording.com/content/faq-question-skype-and-mp3-skype-recorder-not-seeing-each-other

 Hi 
I am using the recorder for over a year and have my skype calls recorded and never checked to listen to them. Today I was looking for a specific call and realized that it does not record my voice. I checked on old files and because I have it installed on my laptop and the desktop units checked both computers and all files I can hear the other party but not myself.
The OS is Windows 7
Skype 8.8.0.158
MP3 recorder 3.1 set to Mode Stereo and 32 bitrate

Check that both speakers are working. Your voice should be from one speaker and the person you was talking to from another.

 thank you

Hello,
I am using windows XP and skype 5.9. I have a problem when I want to record outgoing calls. I can record my own voice, but not the voice of the other person. However when I only plug my microphone in I can record the other persons voice. However I work in an open office and it is quite annoying if the whole office has to hear me doing interviews.
How can I solve this?

Oh yes just to mention... I am using two headphones and one microphone, so my colleague can listen to the interview too...

Hi,
I have Skype v5.9.0.114, recorder 3.1, and Windows XP. Recently, the recorder has stopped splitting the channels in stereo mode.  I only seem to have one channel as I hear both sides of the conversations coming out of both speakers. Instead of me in one speaker and the other person in the other. I've never had a problem with this before now. Any suggestions?

 You are using mono mode. Switch back to stereo to have channel splitting.

It's on stereo. I've never changed it. Yet, it no longer is recording as split channels.

Probably the configuration file is corrupted. Please try to reinstall the recorder

That fixed it. Thank you. :)

 Hi,
I am using the latest Skype Recorder 3.1 and Skype version 5.9. I have changed the default save location to one that suits ne better but after receiving two calls the file is empty. The recorder is popping up when i take a call. Can anyone suggest what may be going on here?

 Please check that you have sufficient rights to create/amend files in that folder, you have changed to.

 Thanks for the reply. It transpires that I hadnt realised you have to actually turn the record feature on in the control box. I thought this was automatic?

 It is automatic. It is turned on by default, unless you turn it off manually.

 Ok, I am having a huge problem with my skype recorder. I dont kknow whats going on, I have unistalled skype reinstalled, updated skype updated the recorder reinstalled the rcorder, but everytime this happens! How the hell do I fix this! I have tried finding it in app data and have deleted every file of it then reinstalled it. I doesnt work. Please help, I need this. It was working until a month ago and now everytime i re-install it this happens: 
unhandled exception has occurred in your application. if you click continue the application will close immediately. See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.
 
************** Exception Text **************
System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Root element is missing. (C:\Users\Owner\AppData\Local\Alexander_Nikiforov\MP3_Skype_Recorder.exe_Url_bseom1xm3zk0xnc4bhdwumdycaacpllp\3.1.1.2\user.config) ---> System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlTextReader.Read()
   at System.Configuration.XmlUtil..ctor(Stream stream, String name, Boolean readToFirstElement, ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()
   --- End of inner exception stack trace ---
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
   at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(Object sender, InternalConfigEventArgs e)
   --- End of inner exception stack trace ---
   at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(Object sender, InternalConfigEventArgs e)
   at System.Configuration.Internal.InternalConfigRoot.OnConfigRemoved(InternalConfigEventArgs e)
   at System.Configuration.Internal.InternalConfigRoot.RemoveConfigImpl(String configPath, BaseConfigurationRecord configRecord)
   at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
   at System.Configuration.BaseConfigurationRecord.GetSection(String configKey, Boolean getLkg, Boolean checkPermission)
   at System.Configuration.BaseConfigurationRecord.GetSection(String configKey)
   at System.Configuration.ClientConfigurationSystem.System.Configuration.Internal.IInternalConfigSystem.GetSection(String sectionName)
   at System.Configuration.ConfigurationManager.GetSection(String sectionName)
   at System.Configuration.ClientSettingsStore.ReadSettings(String sectionName, Boolean isUserScoped)
   at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection properties)
   at System.Configuration.SettingsBase.GetPropertiesFromProvider(SettingsProvider provider)
   at System.Configuration.SettingsBase.GetPropertyValueByName(String propertyName)
   at System.Configuration.SettingsBase.get_Item(String propertyName)
   at System.Configuration.ApplicationSettingsBase.GetPropertyValue(String propertyName)
   at System.Configuration.ApplicationSettingsBase.get_Item(String propertyName)
   at SkypeSoho.Properties.Settings.get_MP3Path()
   at .(Object , EventArgs )
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
 
 
************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5448 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
MP3 Skype Recorder
    Assembly Version: 3.1.1.2
    Win32 Version: 3.1.1.2
    CodeBase: file:///C:/Program%20Files%20(x86)/MP3%20Skype%20Recorder/MP3%20Skype%20Recorder.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5453 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Interop.SKYPE4COMLib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/MP3%20Skype%20Recorder/Interop.SKYPE4COMLib.DLL
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
 
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
 
For example:
 
<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>
 
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Configuration file is corrupted
-Please delete the folowing file
(C:\Users\Owner\AppData\Local\Alexander_Nikiforov\MP3_Skype_Recorder.exe_Url_bseom1xm3zk0xnc4bhdwumdycaacpllp\3.1.1.2\user.config)
- restart the recorder, it will recreate the file.

 i cant find that file! how do i get to it!

Check that you can see hidden folders if you are talking about am config file . Go to Control panel -> Folder Options - View and check Show hidden files and folders.

 Thanks you This worked!!! 

My Skype recorder stopped saving the recordings today. I have conducted 6 interviews for my dissertation and all was fine but today I lost one interview recording. I tried it again many times since then, it says it's recording but then when I go to the folder with the files, I find that nothing is saved :((( So frustrating. I am using the latest version of Skype, just updated yesterday.

I received a few similar questions lately referencing Skype update. Today MP3 Skype recorder was tested with the very latest Skype version - 5.9.0.114 and it's working fine. Please check that your Skype build is  5.9.0.114  or later. At least once, there was a situation when Skype published a new version/build with some bug in Skype API - the part responsible for connection with 3rd party software. They fix it quickly with the new build, which was published a few hours lately. Probably same here.

Can you please indicate what is your Skype version including build and revision numbers.

Please note that MP3 Skype recorder starting version 3.1 is showing actual size of recording made so far during the conversation. It is shown in status bar - bottom of recording window, the figures are updating during recording and shown in red. You can always see if the recording is actually in progress. 

 My Skype version is 5.8.0.158 and MP3 Skype Recorder is 3.1, is this two compatible with each other? Last week, the recorder worked but then today it didn't. I don't know what happen. It is in my tray and also at my desktop. No matter how I click the recording ON, it won't budge. Please help! 

Hi, I have Skype v. 5.8.0.158, which it says is the latest version (I tried to redownload it to fix the issue) and my OS is Windows 7. As I go through the steps to make the Recorder work, I go to Skype, get to the "manage API Access" window, and in your instructions, it shows that the MP3 Skype Recorder should show up in the window for me to click to allow it access. However, no programs show up in the window. Based on other responses I've seen, I went to the Windows Firewall manager, allowed MP3 Skype Recorder access, and still, no change to the "manage API access" window. Please advise.

Nevermind, found the information below and was able to fix it through the command prompt solution. Thank you.

Hello I've tried unistalling and reinstalling the MP3 Skype Recorder v 3.1 but it still doesn't appear in the manange API access control'.
 
 

Please check the message below how to check and fix the missing library
http://voipcallrecording.com/MP3-Skype-recorder-31-report#comment-1299

Hi,
I used MP3 succesfully under XP. Now I have a new computer with Win7. I reinstalled all: MP3 3.1, Skype 5.9.0.114, I connected MP3 to Sype successfully, all recording and audio equipment has been tested (Win7 recorder) and is in working condition but the Skype conversation recording file is not saved. Please help (currently I have to conduct recording sessions on my old computer).
Maurice

Please specify what you mean by "not saved".
If there are no files please check that Recording is On (the button with red circle is pressed) and Skype recorder is allowed to connect to Skype:
- Open Skype window
- Click 'Tools' in the upper menu. You will see the dropdown list. The last item in it is 'Options'. Click it.
- The new window with options should appear. There will be a tab list on the right. Click the last one - 'Advanced'.
You should see 'Manage other programs' access to Skype' in the bottom above 'Save' and 'Cancel buttons.
- Click 'Manage other programs' access to Skype'. You will see new window.
- Locate MP3SkypeRecorder.exe in the list.
- Check if it is 'Allowed to use Skype'. If not click 'Change' button. And then 'OK' to close this window.
- Then back in previous window click 'Save'
If the recordings are 0Kb check if personal firewall is blocking connection between Skype and Skype recorder and no other recorders interfere with MP3 Skype recorder.

Thanks a lot.

I have the same problem as above - though with me everything is connected andrecording  ON - its just that the recorder is - waiting for skype even when i recive or make a call.
Please help,
 
david
 

It looks like one of the libraries is missing or not registered properly.
- Please open program folder (default C:\Program Files\MP3 Skype Recorder)
- Check that Skype4COM.dll file is there
- Open command prompt/shell by running cmd command. You should see black window, DOS style.
- go to the program folder cd C:\Program Files\MP3 Skype recorder (the path is different on 64bit systems)
- run the following command regsvr32.exe Skype4COM.dll
- restart the recorder

 

 hello
I seem to be having an awful lot of problems and no on e really wants to help... they just seem to cause more... so every time I speak to someone I have to then spend even more time sorting out the mess they make of my life... it is very difficult.  All I want to do is record My Own Conversations so That I can Remain Sane in This insane World of People Who Wish To MAke Truthful people Lose Faith in Themselves... 
 
If You Have Any Words Of WISDOM I would greatly appreciate it..... I would also like help downloading adn understanding how to work this programme
 
Thank you for your very kind attention to THIS Urgent Matter
Yours Sincerely Kate Evans 134

Hello Alex,
Many thanks for your application!!!
Howeer sometimes it doesn't record sessions. I didn't get why. During call it shows that it is recording but after all filesize is 0. With the same contacts sometimes it works sometimes not.
How to fix it?
Thank you!

Make sure that you are using the latest version of recorder.

I have latest version 3.1 and latest skype 5.8

Are there any other Skype recorders on your PC, e.g. Parental Skype recorder? Multiple recorders could interfere trying to get Skype audio stream.

no. I even reinstalled skype and mp3 skype recorder. Same problem. Same people, same calls. Same problem. How I can check it? Is there any logs or something?

There is a status bar, bottom of the recorder window. It should show recording file size changing (in red) during the call. You can check it during the call to make sure it's recoding. 
New version of recorder is under development. There will be sagnificant  changes in connection to Skype process.