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This is a topic to report any issues with MP3 Skype Recorder v.2.1.1
If you have any problem please post below. Please indicate your OS and Skype version.
Known issue: only Latin letters are acceptable for destination folder path.
I have one person that when I record a call with him, the file saves, but without an extension. So it is unplayable and useless.I am using 3.1
Does the person's skype name contain special symbols? Can you please send it to my email
I have Skype 3.1 on Vista 64 bit,and after a recent skype update my recorder quit working. By re-registering this way, I hope it will now work.
I have used this recorder for almost a year, recording over 125 files with absolutely no problem. However, I have ONE person that when I record a call with him, the file saves, but without an extension. So it is unplayable and useless.
We just rerecorded our call today, with the exact same thing happening. I have never had this problem before. Could there be a problem on his end? I assumed that if I was placing a call over Skype and the recorder was on, connected to Skype and recording (all of this was the case), that I would end up with a file I could use.
May I ask you to send me that file please. This can help to find the cause of this strange behavior.
I have been using the skype call recorder for over 6 months with no problems, but I just now finished a call that I was supposed to record and the file was not saved. Can it be saved somewhere else? is there a way I can retrieve this file?
Thanks in advance,
The recording is done directly to the file, there are NO temporary folders or some other places where it can be found. Check that the recording button is pressed for automatic recording and you haven't accidentally turned it off. Please check that you have allowed access to Skype for Skype recorder under each Skype user you are going to record.
On my x64 windows 7 machine, skype 6 and mp3 skype recorder 211, i find that if I edit the config file and force a path of:
Then the recorder doesnt work (no recordings are made, an error message is shown but i dont recall exactly the text [it was one of my network users that reported the issue])
But if I map a drive (e.g. z: ) to \\myserver\mysharedfolder and then set the recording path to z:\myrecordings it works ok
Could you please check and make sure that recording to UNC paths is also supported? (not every computer I have mp3sr on has drives mapped.. i was hoping to use a script to push out a config file containing a UNC path)
Additionally, could you please make the path box in the UI editable, as the folderbrowser is not very good at picking up network shares and to paste a path in would be helpful
I have workarounds for all situations but it's a bit more labour intense to find a free drive letter on every machine and map the share to it, then config mp3sr to record to the mapped drive.. not all machine have the same drive letters free. thanks for a great prog btw
Thanks for your feedback. Noted.
In the recorder MP3, I can only hear my own voice.
Please help. Thanks
Check that both speakers are working on your PC. The recording is stereo your voice should be coming from one speaker and the one's you are talking to from another. Alternatively you can use mono mode.
I just changed the location/route to where my latest and sooner recordings will be saved and right now I can't seem to find my previous recordings. I didn't delete them either so I'm wondering how to pull them out now. Nothing was done to my computer like reformatiing it and what not, I just don't know where those were saved. I'm looking forward you could help me out with this stuff. Thanks in advance. :)
By the way, the skype version I'm using is 184.108.40.206. I just upgraded it and I'm not sure what the previous version was. I'm working on a desktop, Windows XP Version 2002, it also says Version 5.1.
The default recordings location is
Windows 7 - C:\Users\[your username]\AppData\Roaming\MP3SkypeRecorder\MP3
Windows XP - C:\Documents and Settings\[your username]\Application Data\MP3SkypeRecorder\MP3
[your username] - your windows username
Thanks so much! I'll try that. God bless! =)
My voice gets recorded by the other party is not. My Skype recorder works before so I'm a bit puzzled why.
Please check that both speakers are working. The recording is stereo, voices are in separate channels.
Thanks for this lovely program. One bug I experienced several times is that MP3 Skype Recorder 2.1.1 keeps a 'lock' on files even after the recording is completed. For example: just now my backup software complained that it couldn't get full access to a Skype conversation recording from yesterday! Would be great if this could be fixed. And I'll install the latest version, maybe you already fixed it there.
Thanks for your feedback. I'll check the locking issue.
I am using a Pc, and have recorded audio perfectly, but When I renamed two of them to make them easier to find, They will not play in any player (WMP, Realplayer, etc.) What do I do tro retreive these two audio files?
(Previously Posted in 3.1, When I realized I had 220.127.116.11
Version makes no difference, there is something with your renaming of the files. Make sure that you didn't change file extension along with file name. It should be 'mp3', otherwise players will not recognize them as audio mp3 files.
am using skype 18.104.22.168 on windows vista.
skype recorder previously worked properly in my system, but after updating skype to latest version my skype recorder is not working anymore.
my skype recorder is always showing message as "Mp2 Skype Recorder started. Waiting for Skype"...
do i require to change anything in my skype setup?
please update me.
The recorder was tested with am version and should be working fine.
Make sure you are using the latest version of MP3 Skype recorder . Please reinstall recorder, with full uninstallation firstly.
i did nothing, but now skype recorder has started working fine.
thanks for your reply.
I just installed 2.1.1 on a Win 7 Ultimate 64 bit system. I have had previous versions on this and other computers that worked fine.
Every time I start the app I get an error containing the following:
Unable to save config to file 'C:\Users\Steve\AppData\Local\Alexander_Nikiforov\MP3_Skype_Recorder.exe_Url_bseom1xm3zk0xnc4bhdwumdycaacpllp\22.214.171.124\user.config'
I have to click Continue to open the app.
The program does write a tmp file and a newcfg file to that location, so it isn't read-only.
I was also getting errors for the MP3 path, but I manually changed that to a folder in My Documents and it is now ok.
In the GUI the settings for Recording Mode and Recording BitRate are not displayed...no options marked. It records in Stereo and I believe 24-bit. I think these are set in C:\Program Files (x86)\MP3 Skype Recorder.
If I click Exit in the GUI it closes but I get an error that the app has stopped working.
Other than this it works fine. Recordings sound great and I have recorded a few that are over an hour.
Please try to rename user.config file to something else and restart the recorder, to make the program to create a new one. This could help.
Version 126.96.36.199, recording is on, installation went flawless.
The recorder starts to record when we use skype, but after 2-3 minutes, the recordings stops. The Skyperecorder doesn't give any error-reports.
We would like to use this to record conversations about 1h30 long. Is this possible or not?
There are no recording length limits applied, should be recording.
What version of Skype are you using?
v188.8.131.52 "connected to Skype; Recording: On" but the last three outgoing calls were not recorded. I can see MP3 Skype Recorder.exe active in Windows Task Manager (Win7). Skype v 184.108.40.206.
Why does it stop recording? How to I reenable it?
Please check that firewall is not blocking connection between Skype and recorder. MP3 Skype recorder uses local ports to get audio stream from Skype and firewall can block it. Check that you are not using any other type of recorders as they can interfere.
Try to reinstall recorder and restart the computer after installation.
I have tried recording a couple of calls and when I hit the "play" button after the call the folder that the call is supposed to be saved in is empty. What am I doing wrong?
What does the status string (the very bottom of recorder) say?
I just changed from a Dell E6400 with Win 7 64 bit to a very similar Dell E6420 also with Win 7 64 bit (Intel 2.5 GHz 4 GB RAM). On the previous system, MP3 worked beautifully. Now, the recordings are kind of choppy, even though the Skype conversation itself is perfect. I have set the Recording mode in Stereo and the BitRate at 64.
Any idea how to avoid the chopped sound of the recording?
Thank you and best regards.
Did you try other bitrates?
New version is coming soon. There will be changes in recording part, hope that will help. If you would like to test prerelease version please drop me email - mail(at)voipcallrecording.com I'll send you few files to change.
MP3 Skype Recorder does not record my voice:
When I talk to my friend and turn MP3 Skype Recorder on, it only records my friend's voice, not my voice. Try on three different machines but they all have the same issue above.
MP3 Skype Recorder: 220.127.116.11
Anyone here have the same issue?
More information: when I try with "make a free test call" of Skype, recording works perfectly: my voice and Skype's voice are all recorded. But in real call with my friend, my voice is not recorded.
Make sure both speakers are working. Try to use mono mode.
Thanks, mono mode works fine and I'm able to record my voice. But why stereo mode couldn't work?
I think that you are playing the recording with one speaker. You can hear your friend's voice through that speaker, but not your voice cause it should go through another one you don't have/it's not working.
I am using Skype version 18.104.22.168 and installed this free recorder version 22.214.171.124
Though recorder software installed successfully, however, it is not connected to Skype. Generally recording starts automatcally, when a Skype call starts, but its not happening. Recorder window is showing message "could not connect to Skype"
Could anyone help.
Did you restart the computer after installation? Sometimes libraries need the computer to be restarted in order to finish installation.
Did you get Skype popup asking for MP3 Skype recorder permission to use Skype?
I have been using mp3skyperecorder for recording all my skype audio calls until recently.
But of late there seems to be an error that says it may be due to skype not having extras manager or a difference in version of skype thats not compatible with the mp3skyperecorder
Really need some help as i am all out to vouch that mp3skyperecorder is one of the finest voice conversation recorders ever - the quality of recording is absolutely amazing or should i say was amazing when it last worked.
some one pls help
You need to upgrade to the latest version of MP3 Skype recorder, this issue was fixed. Don't forget to restart after installation.
I have updated my skype to the latest version 126.96.36.199, updated mp3skyperecorder to version 2.1.1, but I still get the error message, even after restarting. I have to use the older version of skype, which notifies me about updates and I hate that! I have a "professional account" on skype. Please advise.
Just to be complete, I run Win 7 Ultimate.
Restart you computer after installation of MP3 Skype recorder.
Hi I have downloaded and have just started using MP3 Skype Recorder 188.8.131.52. Its great and I love the features. I especially like the fact that it automatically starts and stopts recording any Skype call. Only one issue I need assistance with. The volume of remote person is low while the volume of my voice is loud. How does this program record sound. Is it through the vediocams builtin microphone? If this is the case I can think of a reason why this could happen. But if the voice recording is by converting the incoming data signal, then I dont know how to fix it. You see if the recording is through the microphone then the positioning of the microphone would solve the problem. As the incoming persons voice was being projected through the computer monitors built in speakers away from the microphone, this could explain why it is faint whereas when we speak we are directing our voice at the microphone which is facing us which is why it is loud. Please advice. Regards
The recorder receives audio stream directly from Skype. Skype is making automatic sound volume adjustments, but for some reason the audio stream the recorder can get from it is without this adjustments. If the sound from your mic is loud comparing to incoming voice you can try to reduce mic volume in Control Panel -> Sound. Skype will adjust the volume so you should not notice any difference but the recorder will get lower level of volume for your voice.
Thanks. Will Try. Regards. OZSCA
I am forced to restart my computer each time I want to use the recorder. I will restart, open the recorder, allow access to Skype, record the conversation (which works fine), close the recorder, and then the next time I click the desktop icon to open the recorder, nothing happens.
This can't be normal operating procedure. What am I missing?
©2013 Alexander Nikiforov