Parental Skype recorder
  • stealth mode (no icons in system bar or system tray)
  • recorder automatically starts on Windows startup
  • automatic recording of all Skype calls (P2P, landlines)
  • records are stored in very compact MP3 files

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Report an issue with MP3 Skype Recorder v 1.9.0

This is a topic to report any issues with MP3 Skype Recorder v.1.9.0
Known bugs:

  • Window 7 (only) - Error and  no connection to Skype on the very first launch of the program. Temporary solution - restart MP3 Skype Recorder, the error will disappear. The error will be fixed in next version.

For other issues use comments below

 

Comments

I use this recorder all the time, and it is great!. We also use another skype program called Skype Launcher so I can have two different skype account logged on. The problem is, this didn't used to be a problem but recently with the new skype version, it does not record the second skype account anymore. Is there a way that I can have the mp3 recorder to record from both the recorder?
Would appreciate any response to give me light on this one. Thanks

Thanks for reporting this. Will check what could be done with this.

How to setup the skype recorder for multi calls and conversations?
It won't be recorded since I am not on this calling. So " holding on call" will not be record.
thanks

No setup needed this should work from the box.

But, it won't be recorded since I left that calling while the conversation is still calling. When I went back this calling , it's recorded. So, i think it didn't recorded when i am absent. What's the problem? Thanks.

When you start the 1st call - 1st recording is started. When you start 2nd call, the 1st call goes on hold, the 1st record is paused and 2nd record starts. You can't record the call on hold (as there is no sound transfered by Skype for this call) so the recording is paused to avoid silence. Did I answer your question?

Hello.
Can record two different conversations at the same time? The first conversation was stopped when the calling stopped, but it isn't recorded after i have to switch to another conversation. Or, it only records the calling which I am in? Thanks

It's designed to record multiple calls and conferences.

 The call did not record despite telling me that it is on and recording. This has happened twice, but the vast majority of the time it works without a problem. Is there anyway to recover the file? Why does this happen? How can I ensure it is recording?

Sort the folder with the records, and check if it is there. If not, it looks like it was not recordered. Windows firewall could prevent connection between Skype and Skype recorder, you may need to make and exception if it is On. MP3 Skype recorder and Parental Skype recorder could interfere make sure that these programs are not started simultaneously.

Add an option in the user.config to eliminate checking at startup for a new version.
I have a proxy and this causes the program to freeze until someone is around to click 'OK'.
Working on a skype client setup to automatically record a conference. MP3 Skype Recorder does everything I need *except* that it checks for a new version.  

G'day
I have loaded- uninstalled and re-loaded the recorder alot to try and fix an issue. The recorder is not linking with Skype. I am on Betta 5.0 Version but it was doing the same with 4.0 and 4.2 versions. I keep getting the following error...
 
Unhandled exception has occurred in your application. If you click continue, the application will ignore this error and attempt to continue. If you click quit, the application will close immediately.
Object reference not set to an instance of an object.
Details:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at t.b()
   at t..ctor()
   at u.a(Object A_0, LinkLabelLinkClickedEventArgs A_1)
   at System.Windows.Forms.LinkLabel.OnLinkClicked(LinkLabelLinkClickedEventArgs e)
   at System.Windows.Forms.LinkLabel.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.LinkLabel.WndProc(Message& msg)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
MP3 Skype Recorder
    Assembly Version: 1.9.0.1
    Win32 Version: 1.9.0.1
    CodeBase: file:///C:/Program%20Files/MP3%20Skype%20Recorder/MP3%20Skype%20Recorder.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Interop.SKYPE4COMLib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/MP3%20Skype%20Recorder/Interop.SKYPE4COMLib.DLL
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

That's because of beta version. Skype recorder doesn't work with Skype beta versions as they don't have required Skype extras manager. I will check what is causing the unhandled exception.

Every time i run it i get an error saying Error connecting to skype. the only option i have is to click on more information and come to this website, which, no offense, doesn't help me at all. please reply.
 

The Skype installer no longer installs extras by default.  Extras is used by practically every recording Skype program, so if you want to record calls, you need to reinstall, but during installtion, click the "options" button and select to install Skype Extras.
 
You can tell that extras is installed by selecting the Tools menu and clicking on extras, which will reveal a second menu of games and other extras.  If the extras menu item is greyed out, then it is not installed and you need to reinstall Skype as just described.

 Hi!
This seems a great app, however I do have a problem:
I have XPpro sp3, on startup recorder & Skype start normally apparently no probs, then either during or just after 1st outgoing call recorder crashes with the usual "report to microsoft"

Does it give "More details" option, to see error details? Please copy-paste it here or by email, if any.

Using XP Pro/SP3. Recorder considerably deteriorates my voice received on other end when I use webcam mike,  however improves when I switch to  headset mic, yet improves greatly when recorder is turned off.

What Skype version are you using?
What are PC spec: RAM, CPU etc?

After installing the current version today (skype is running in latest version) he says he can't find skype. OS is XP.

Just tested with the latest Skype version 4.2.0.158, no problems found. Try to restart MP3 Skype recorder. If doesn't help restart computer.

I restarted the computer but still the same problem. Can it be something with the location of skype? Does it look for entries in the registry?

Location of Skype has nothing to do with this problem as recorder is using public API of Skype. Try to reinstall Skype, there were some particular versions that has no Extras manager for some reason, probably your were unlucky to get one.

 I've been having some problems with MP3 Skype Recorder crashing mid-recording after a variable period; a window will pop up with the message,
 
Application has generated an exception that could not be handled.
Process ID=0xd00 (3320), Thread ID=0x16d4 (5844).
Click OK to terminate the application.
Click CANCEL to debug the application.
 
If "CANCEL" is clicked, the Windows Error Reporting seems to indicate the error involved lame_enc.dll with no further details beyond an offset, though it does generate an appcompat file for the crash.
 
What should I do / post to try and resolve this error?

Probably lame_enc.dll file is corrupted. Try to reinstall recorder using Control panel -> Add&Remove programs. If it doesn't help contact me i'll send you different version of lame_enc.dll to try.

Hi,
I downloaded the skype recorder yesterday. It did record my skype calls, but I can no longer hear the person I am calling and neither can the person hear me (this was still being recorded though). Do you know what happened?
 
I therefore deinstalled the MP3 skype recorded and the problem persits: I cannot hear the person I am calling and vice versa. I have even deinstalled skype and downloaded it again repeatedly - no success, it still doesn't work. Everything works when I test the audio settings and I can hear and be heard during a skype test call. However, real call don't work anymore.
 
Please, what can I do, do make skype work again?? By the way, I am running Windows 7.
Thanks! 

It looks like this problem has nothing to do with the recorder. In general if during the test call everything is OK, it means that your audio is working. Probably the problem is with audio settings on the computer of the person you are calling to.
Try to check audio settings and if the levels of audio is not set to very low levels. Open the audio settings tab on  Skype option page (Skype client -> Tools in upper menu -> Options -> Audio settings tab). Check the microphone and speakers are chosen correctly. Make a call and look at Volume bars for microphone and speakers, the bars should show you jumping green level lines, when there are some noise. Try to uncheck Automatic adjust and move slider to max level.

Hi, congrats for the program! I have a problem though that no other users seem to have. I'm using the latest version of the program, with Windows 7 32 bit and the standard version of skype. The problem is that the quality of the voice is really bad and the other parties cannot hear me when I'm using the MP3 recorder (I hear them though perfectly). I'm using an external mic. It records perfectly, however what arrives to the other party is very bad. I have tried various bitrates but no success. And Skype without using the MP3 recorder works fine. Any ideas what the problem might be? Thanks!

Hi. In theory there is no way how MP3 Skype recorder  could influence  the sound in Skype. The sound is provided by Skype through public API and is the copy of sound stream that is sent to other party. I would recommend to update Skype  client to the latest version and then try to make test call to Skype test service (Echo123). Let me know if it helps.
P.S. Please check if there is no high, nearly 100% CPU usage during Skype call.

Thanks for the reply maybe it is coincidence (that when I called the other party without the recorder it worked); but I've never been able to have a long successful call when MP3 recorder is installed. I'll try it a few more times. I have the latest skype installed. I tried the callback and it worked perfectly (and CPU usage low). I have the problem when I'm calling to telephones, and usually after the 1st minute, haven't checked with Skype-Skype. But you're right, I don't see why would that have anything to do with the MP3 recorder. Anyway thank you!

I had this problem:
System.Configuration.ConfigurationErrorsException: An error occurred loading a configuration file: Access to the path 'C:\Users\okkie p\AppData\Local\Alexander_Nikiforov\MP3_Skype_Recorder.exe_Url_rttyapoey00k3qd0mc3ntgkhl5tno54t\1.9.0.1\user.config' is denied.
Removing user.config and decrypting the folder fixed the problem. Maybe you can implement a more descriptive error for this situation? I had encrypted the contents of AppData. Now I had to read the stacktrace in order to understand the problem.
Thanks for the nice application,
Okkie

This error means that user.config file was corrupted. Disk check for errors is highly recommended, as it could be problem with hard drive.

I've noticed that sometimes when I make a call, there is a beep, but on other calls, there is no beep.  How can I turn this option on or off, or at a minimum, know whether or not a beep will occur.  

MP3 Skype Recorder doesn't make any beeps.

Using Windows XP SP3, and Recorder v1.9.0.1, Skype 4.0.0.206
If I start recording during a call, the interface shows Recording:ON but no file is created.  Before recording starts, it shows "connected to skype" but when I hit record, this status disappears.
If I start before starting a Skype call, it works 100%
Thanks for the program!

You don't need to start recording by pushing button. Once pressed the automatic recording activates.

That's the thing: I don't want to record the whole call, but rather start at some unpredictable time _during_ the call.  If the whole call is 20 minutes long, I only want to record a 1 minute snippet during the call to record an order confirmation etc.
Recording the whole call works fine, but starting recording during a call does not.

Should be working if you press it during the conversation. Just checked this once again on mine Win XP SP3 all is working fine. When you have a conversation and press Record, does the popup appears that recording is started? Does it give any errors? Do you have Parental Skype recorder installed? it could interfere with Mp3 Skype recorder

No, don't have any other recorders installed.  The popup also does not appear to show that recording has started.  No errors, just no action.  Do you maybe have a debugging mode we can try and check the logs?
Thanks!

Just downloaded to W7. Doesn't work per known bug (no connection to Skype). But I restart, and restart, etc. per workaround and can never get rid of the error message. Am I missing something?

What version of W7 are you using 32 or 64 bit? Could you copy-paste the error message please.

Recorder v 1.9.0.1. W7 32 bit. Error message says (this pops up in a separate little window):  "Error connection to Skype ... No Skype detected or your Skype version doesn't have Skype Extras Manager and ..."
Thx.

Oops. Error says "Error connecting to Skype" not "Error connection to Skype".

That means that your Skype has no extras manager (could be business version) or firewall/antivirus software is blocking connection.

Thanks. I am using the latest Skype (4.1.0.179) and am not aware that it is a special business version. I use Microsoft's standard Security Essentials for anti-virus. Do you have any guidance?

Should be working then. Try to reinstall Skype.

OK. Reinstalled and included the Extras (probably didn't do that before). Stuff works. Noticed along the way that Skype says it's discontinuing support for Extras. Don't know how that afffects things in the future, but I'm delighted for now. Thanks--great product.

Well, this is little bit confusing. "Extras" are small programs embed into Skype and working through Skype client interface. MP3 Skype recorder is using public API interface of Skype and isn't "Extras". This API interface is provided by what they call Extras manager which they are not going to eliminate.

FYI:
In version 1.9.0.1 clicking on "About" links to the Older Version.
 

Thank you. Forgot to change the link. Will fix in next version.